Privacy Policy


At Charm Envy we value our customers and respect your privacy Accordingly, we want you to understand what information we collect about you, how we use it, and the safeguards we have in place to protect it.  This policy describes the personal information we collect about you on the website (the “Website”), why we collect it, how we use it, and when we share it with third parties.  Our policy also describes the choices you can make about how we collect and use your information.  If our policy changes, we will post an updated policy on the Website.  You can tell if the policy has changed by checking the revision date that appears above. 

The Information We Collect

When you place an order on the Website we obtain from you the information we need to complete your transaction and other information you share that may be useful and enhance your experience as a customer.  This information may include your name, address, telephone number, email address, alternate delivery address, size, date of birth, mailing preferences and information concerning your manner of payment, such as credit card numbers. 

If you register with Charm Envy, we will collect the information you submit on-line in connection with that process.

We may, from time to time, run promotions, programs, surveys, contests or sweepstakes on the Website.  If you chose to participate in any of these events we may collect additional information about you in connection with that participation.

We may obtain information about the specific products or services you use, or your product or service preferences from your transactions and other interactions with us.

We also may sometimes obtain information from you about other people.  For example, if you have an item shipped directly to a third party, we may obtain that party’s name, address, telephone number and email address.

We may also collect consumer information from third-party providers to improve the accuracy of our customer database or increase our understanding of our customers.  For example, we may contract with services such as the National Change of Address Service, licensed by the U.S. Postal Service, to assist us in having correct addresses for our customers.

We may combine some or all of the above information with information that we acquire about you from third parties or affiliates.

Using the Information We Collect

We may use the information we collect for various purposes, including:

  • To process and fulfill your order, including to send you emails to confirm your order status and shipment
  • To provide any services you request
  • To respond to your customer service inquiries or requests
  • To notify you of product recalls or provide other information concerning products you have purchase


Electronic Communications

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Images Copyrights

All digital images contained in this website are owned or under license by Charm Envy and are available to any person for the express purpose of viewing the Site. No image or portion of any image may be reused without the express written consent of Charm Envy. All Images are owned solely by Charm Envy and are subject to United States and international copyright laws. No Images may be reproduced or replicated in part or in its totality without the express written consent of Charm Envy.

Links to Other Sites

As a convenience to users, the Site may contain links to non-Charm Envy sites. Charm Envy has no control over and accepts no responsibility for the content or performance of non-Charm Envy sites, and a link to a non-Charm Envy site does not mean that Charm Envy endorses or makes any representations about that site, its performance, its content, its owner, or its owner's products or services